“Digital twin” or complex digital model in IT
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We must emphasize that the work must apply an architectural approach to the IT structure, and this must not be isolated. Therefore, in practice, the system is usually part of a single organizational control center, which includes all digitized information about the company’s activities.
In other words, it is a complex digital model or “digital twin” of the organization. A single control center for the corporation’s IT architecture.
- The home page of the organization’s unified IT architecture control center
- Corporate architecture: The main tasks and functions of the unified IT system. Provide complete and up-to-date information on the IT architecture to the organization’s management for decision-making and management tasks
Decision support with the help of ready-to-use analytical models, for example: how to ensure the implementation of process rules and IT instructions, how to speed up the execution of technological processes, how to minimize operational risks.
Provide the necessary and sufficient information about the IT architecture to the employees of the organization for the performance of their tasks, processes and work projects. Monitoring and analysis of the influences between the objects of the IT architecture and any object.
Complex digital model or “digital twin” in the IT business structure
For example, when changing objects or new developments. Receive feedback (comments, suggestions) on any object of the IT architecture from the company’s employees.
Online discussion and approval of changes. Notifications to users through various communication channels (about new messages from participants in processes or teams, about operational risks, about the release of new product versions, etc.).
Establishment of planned values (target) of indicators, monitoring indicators (dashboard, graphs). Registration (entry) of facts-events of IT risks, and risk control. Sending commands to other IT systems to start or stop services/functions/scripts.
Assignment of IT tasks to employees and monitoring of their execution. Launch of process instances for execution in IT systems. Compilation of statistical data and real values of indicators of the organization’s computer systems.
Maintain detailed statistics of the viewing of materials from the centralized IT system by employees. This allows you to: control who has read the regulations and computer instructions, identify employees who have never viewed or opened them, identify the most popular or most relevant materials (with maximum and minimum views, respectively).